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The Daily Dot

Susan is a freelance writer following humanity one UGC at a time.

Susan LaMarca

Left: Customer service wearing a headset, caption overlay reads "But I just need you to cancel my reservation without charging me." Right: Customer service wearing a headset, caption overlay reads "this is my daily life, customer service isn't for the weak."

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“I don’t need to know your name”: Call center worker records jaw-dropping demands from abusive customers

Rebekah is a freelance reporter for the Daily Dot.

Rebekah Harding

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“1,000 waters”: Man is sick of ordering from an AI voice at Taco Bell’s drive thru. Then he throws them a curveball

Lindsey is a Seattle area writer interested in all things society, including internet culture, politics, and mental health. Outside of the Daily Dot, her work can be found in publications such as The Mary Sue, Truthout, and YES! Magazine.

Lindsey Weedston

edible arrangements blocks customer who complained on tiktok

edible-arrangements-blocks-customer-who-complained-on-tiktok.png

“It never came”: Customer has to go viral to get a refund from Edible Arrangements after being blocked by the company on social media

Anna is a freelance writer with far too much time on her hands. When she&#8217;s not writing about memes and internet slang, she can be found running TTRPGs online.

Anna Good

Left: Man holds smartphone with DoorDash app on Google Play. Right: Screenshot of a conversation between a rude man yelling at his DoorDash delivery driver

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“You’re a very unkind person”: Customer posts his own meltdown at a DoorDash driver, and it backfires in a huge way

Natasha Dubash is a freelance writer and editor based in Los Angeles. She loves reporting on entertainment, television, and pop culture.

Natasha Dubash

woman-admits-to-not-leaving-tip.png

“I would have walked out”: Woman says she left no tip after the server didn’t put in her food order. Was she in the right?

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

Woman with braids looks at the camera with wide eyes. DoorDash logo open on an iPhone.

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Woman tips DoorDash driver $7—then she sees what they wrote on her bag

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“I’m being treated like a criminal”: Pregnant woman tries to test stroller at Target. She gets kicked out

Alexandra Samuels is a national political reporter and contributor to the Daily Dot, where she started as an intern covering politics in the summer of 2016. She enjoys all things Marvel, keeping up with the latest TikTok trends, long walks with her pup, and reading murder-mystery novels.

Alexandra Samuels

Woman presses "Customer Service" button at CVS to unlock ice cream fridge.Behind the glass, there are various flavors of ice cream. Another panel shows her looking into the camera with her sunglasses pulled down.

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“I would have just went somewhere else”: CVS shopper heads to freezer aisle for some ice cream. Then she finds it locked up

Left; TikTok screen recording shows woman filming herself in Mcdonald's drive-thru from behind her car's steering wheel. Center; McDonald's drive-thru signage. Right; Woman looks into the camera with a stern face.

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“The entitlement is just wow!!!”: Woman goes to McDonald’s drive-thru. Then she confronts the worker after they didn’t say hi to her son

Mustafa Gatollari has been an internet culture writer for over a decade. He has a passion for connecting what’s trending on social media to solid research—helping to separate clout-chasing claims from facts.

Mustafa Gatollari

2 Panel image of waitress and finished food on plate

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“They ate like 7 different meals”: Restaurant customers ask server to return 3 different plates after eating nearly the entire thing. Is this a new scam?

2 Panel Image, Hotel room, and red roses and balloons

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“Oh somebody is in TROUBLE”: Hotel tells guests it has a surprise for them. Then they come back to a flooded room

3 panel image of a person's face, an open cheeseburger in a Whataburger wrappper and the Whataburger sign.

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“All they wanted to offer me was coupon?!”: Woman opens up burger from Whataburger. Then she finds a blade in it

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Sam’s Club shopper forgets her membership card, uses her friend’s instead. Then she checks her credit card statement

3 panel image showing 2 shoppers explaining their frustrating experience at a Chanel brand shop when trying to return allegedly faulty sandals.

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Woman’s “awful” experience returning Chanel flats sparks outpouring of similar experiences in luxury stores

3 panel image from a TikTok user's post showing her enjoying lots of comped benefits from a hotel.

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“Cheaper than a lawsuit”: Someone walks in on woman changing in hotel room. Then she shares everything the hotel comped

Customer Service