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The Daily Dot

Susan is a freelance writer following humanity one UGC at a time.

Susan LaMarca

Left: Photo of a woman holding a phone on a computer screen, speaking into it, text overlay reads, "POV: You call to cancel your Spectrum wifi and the lady goes crazy on you." Right: Spectrum van.

“This is crazy”: Spectrum rep screams and berates customer trying to cancel service

Anna is a freelance writer with far too much time on her hands. When she&#8217;s not writing about memes and internet slang, she can be found running TTRPGs online.

Anna Good

Left: Pink service dog harness on a small apple head chihuahua being walked on a sidewalk walkway path. Text box overlay reads, "Stop bringing your phony service animal. You're an f-ing a**hole if you are still doing this." Right: Two cheerful Asian women are enjoying talking while watching a content on the TikTok application on an iPhone. Text box overlay reads, "Stop watching TikTok videos in the waiting room at full volume"

18 things customer service workers wish you’d stop doing immediately

Left: Screenshot of woman looking into camera, text overlay reads, "Chipotle says they will keep raising prices b/c most of their customers make over $100K." Right: chicken rice bowl from Chipotle.

“But the quality ain’t $100K”: Chipotle basically admits it’ll keep raising prices because customers won’t leave, and the internet laughed

Left: Customer service wearing a headset, caption overlay reads "But I just need you to cancel my reservation without charging me." Right: Customer service wearing a headset, caption overlay reads "this is my daily life, customer service isn't for the weak."

“I don’t need to know your name”: Call center worker records jaw-dropping demands from abusive customers

Rebekah is a freelance reporter for the Daily Dot.

Rebekah Harding

“1,000 waters”: Man is sick of ordering from an AI voice at Taco Bell’s drive thru. Then he throws them a curveball

Lindsey is a Seattle area writer interested in all things society, including internet culture, politics, and mental health. Outside of the Daily Dot, her work can be found in publications such as The Mary Sue, Truthout, and YES! Magazine.

Lindsey Weedston

edible arrangements blocks customer who complained on tiktok

“It never came”: Customer has to go viral to get a refund from Edible Arrangements after being blocked by the company on social media

Left: Man holds smartphone with DoorDash app on Google Play. Right: Screenshot of a conversation between a rude man yelling at his DoorDash delivery driver

“You’re a very unkind person”: Customer posts his own meltdown at a DoorDash driver, and it backfires in a huge way

Natasha Dubash is a freelance writer and editor based in Los Angeles. She loves reporting on entertainment, television, and pop culture.

Natasha Dubash

“I would have walked out”: Woman says she left no tip after the server didn’t put in her food order. Was she in the right?

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

Woman with braids looks at the camera with wide eyes. DoorDash logo open on an iPhone.

Woman tips DoorDash driver $7—then she sees what they wrote on her bag

“I’m being treated like a criminal”: Pregnant woman tries to test stroller at Target. She gets kicked out

Alexandra Samuels is a national political reporter and contributor to the Daily Dot, where she started as an intern covering politics in the summer of 2016. She enjoys all things Marvel, keeping up with the latest TikTok trends, long walks with her pup, and reading murder-mystery novels.

Alexandra Samuels

Woman presses "Customer Service" button at CVS to unlock ice cream fridge.Behind the glass, there are various flavors of ice cream. Another panel shows her looking into the camera with her sunglasses pulled down.

“I would have just went somewhere else”: CVS shopper heads to freezer aisle for some ice cream. Then she finds it locked up

Left; TikTok screen recording shows woman filming herself in Mcdonald's drive-thru from behind her car's steering wheel. Center; McDonald's drive-thru signage. Right; Woman looks into the camera with a stern face.

“The entitlement is just wow!!!”: Woman goes to McDonald’s drive-thru. Then she confronts the worker after they didn’t say hi to her son

Mustafa Gatollari has been an internet culture writer for over a decade. He has a passion for connecting what’s trending on social media to solid research—helping to separate clout-chasing claims from facts.

Mustafa Gatollari

2 Panel image of waitress and finished food on plate

“They ate like 7 different meals”: Restaurant customers ask server to return 3 different plates after eating nearly the entire thing. Is this a new scam?

2 Panel Image, Hotel room, and red roses and balloons

“Oh somebody is in TROUBLE”: Hotel tells guests it has a surprise for them. Then they come back to a flooded room

3 panel image of a person's face, an open cheeseburger in a Whataburger wrappper and the Whataburger sign.

Customer Service