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The Daily Dot

Ljeonida is a reporter and writer with a degree in journalism and communications from the University of Tirana in her native Albania. She has a particular interest in all things digital marketing; she considers herself a copywriter, content producer, SEO specialist, and passionate marketer. Ljeonida is based in Tbilisi, Georgia.

Ljeonida Mulabazi

hot_spots_verizon.jpg

Almost 300,000 customers have cut off their Verizon service. Should you?

Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine, and more.

Melody Heald

verizon_mobile_negotiating_prices_tik_tok.png

‘They upgraded you on a promo’: Woman thinks she successfully negotiates Verizon bill. Did she?

Mustafa Gatollari has been an internet culture writer for over a decade. He has a passion for connecting what’s trending on social media to solid research—helping to separate clout-chasing claims from facts.

Mustafa Gatollari

woman shares customer experience with Verizon Worker at her home(l) Verizon Outdoor Sign(c) Verizon branded work van(r)

verizon worker wife

‘Dave from Verizon is not taking any chances’: Customer asks Verizon worker if he wants some water. Then he brings up his wife

Diana &#8220;ladidai&#8221; Umana is a pop culture journalist based in NYC. She has her finger on the pulse URL and her feet on the ground IRL. The latest in music, lifestyle, internet culture, fashion, beauty, tech, and beyond—you name it, she knows it. Published in NYLON, Business Insider, REVOLT, and Yahoo, she&#8217;s your go-to girl for what&#8217;s now, what&#8217;s niche, and what&#8217;s next.

Diana Umana

Left: Screeenshot of Tiktok user @ericakate_; Right: Photo of a hand holding a phone with the Verizon logo on the screen.

verizon_5_customer_service_reps_tiktok.jpg

‘I can tell he’s getting very irritated’: Woman has 2-hour call with Verizon that includes 5 customer service reps. Then she gets a tip

Parks Kugle is a writer and reporter based in San Antonio. His work has appeared in Lumina Literary Journal, Wicked Local Newspapers, and various publications across the U.S. He enjoys comics and gardening.

Parks Kugle

Two panel design with a woman talking to the camera , next to an image of a Verizon Logo on a phone, next to pens and charts

Skinny_Verizon

‘It’s $30 a month’: Verizon customer shares little-known hack to lower your bill if your phone is paid off. Hers went down by $60

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

Best Buy sign(l), Man talking(c), Iphone with verizon on it(r)

bestbuy-verizon-iphone

‘You’re a better person than me’: Best Buy customer comes for data transfer after buying iPhone 15 through Verizon. Then things take a wrong turn

2 panel image: on the left is a sad emoji with the text over: "Okay which one if y'all at Verizon forgot to put an iPhone in the box". On the right is the UPS logo.

ups_delivery_driver_missing.jpg

‘That’s a good driver’: Man orders iPhone from Verizon. Then his UPS driver steps in

Alexandra Samuels is a national political reporter and contributor to the Daily Dot, where she started as an intern covering politics in the summer of 2016. She enjoys all things Marvel, keeping up with the latest TikTok trends, long walks with her pup, and reading murder-mystery novels.

Alexandra Samuels

woman sharing her experience with Verizon(l) Verizon Logo brand on building(r)

Verizon bill

‘Girly switch to Visible by Verizon it’s $25 a month’: Woman says Verizon iPhone bill is $97 per month, considers switching. Is that too much?

person holding iphone(l) BestBuy Store sign(c) BestBuy Worker shares story(r)

bestbuy iphone

‘I’m surprised he would even wanna try’: Best Buy customer tries to buy unlocked iPhone 16. Then the worker calls Verizon

Natasha Dubash is a freelance writer and editor based in Los Angeles. She loves reporting on entertainment, television, and pop culture.

Natasha Dubash

Man talking(l), Phone with verizon app(r)

verizon-phone-bill

‘I guess he thought … I was going to fall for it’: Customer says Verizon tried to charge him hundreds of dollars after making mistake. Then they gave him a ‘fake’ email

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

Verizon store(l), Woman talking(c), Hands holding iphone(r)

verizon-iphone-trade-in

‘It’s just sitting in the warehouse’: Customer says Verizon lost her iPhone trade-in. Now she keeps getting charged $600

Phil West is a veteran professional writer and editor, and his works include two nonfiction books and articles in myriad print and online publications.

Phil West

two panel design with a person holding a stack on old phones next to an image of a stack of old iPhones

Man_Gets_New_Iphone_Upgrade

‘Old iPhones are worth wayyyy more’: Verizon customers tries to trade in 5 old iPhones for new ones. Does it work?

Woman sharing why not to trade your phone with Verizon(l) Verizon Store Sign(c) iPhone being traded in(r)

Verizon Phone Trade In

‘This is yet another way Verizon likes to scam people’: Customer warns against upgrading iPhone with Verizon after experience

Two panel design with text overlaying on an image inside of a cell phone store, Text reads "Don't switch to AT&T cell phones. They cant help IN the store, they can't help ON the phone...". the 2nd panel shows a frustrated man screaming at his cell phone.

Dont_Switch_To_ATT

‘Don’t switch to AT&T’: Customer says AT&T is holding their phone hostage after they asked to switch back to Verizon

Brooke Sjoberg is a freelance writer for the Daily Dot. She graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg

Man looking disappointed(l) Verizon Store Sign on Building(c) iPhone 16 teal color

Verizon