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The Daily Dot

Kiera Sargent is a self-declared chronically online adult, she enjoys weaving stories out of the content she consumes to reflect on greater social and cultural developments. When she’s not staring at a screen, she stares at the pages of a book, through a camera viewfinder, or at a paint-soaked canvas.

Kiera Sargent

Chipotle sign(l), Woman talking(c), Chipotle bag of chips(r)

‘You can’t have a baby chip’: Chipotle customer tries to order ‘baby chips’ with her bowl. Then a worker intervenes

Brooke Sjoberg is a freelance writer who graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg

Two panel dfesign with one showing a woman talking, and the of the outside of a Lowe's store.

‘Should have just spit in my face’: Lowe’s shopper uses military discount to buy washer and dryer. Then she gets to checkout

Charlotte is a regular Daily Dot contributor with bylines in Insider, VICE, Glamour, The Independent, and more. She holds a Masters&#8217;s degree in Magazine Journalism from City, University of London.

Charlotte Colombo

Target storefront(l), Woman talking with text that says "target do better"(c), Target bag(r)

‘I have been accused by 7 customer service representatives’: Target shopper issues PSA for customers who order delivery

Rachel Kiley is a writer who sometimes writes things and sometimes is based in L.A., but is definitely always on Twitter @rachelkiley.

Rachel Kiley

‘I watched this happen with 3 different workers’: Woman demands answers after T.J. Maxx workers push credit card at checkout. Customer didn’t know

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

3 panel image of a bearded person and the exterior sign on a Walmart store.

‘Because nobody has keys, they said it was unavailable’: Walmart+ customer says workers wouldn’t deliver item because it was locked up

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

two panel design showing a woman in her car, she has a smile on her face and has wavy hair. The 2nd panel depicts a woman in a state of shock, she has her hands over her month in disbelief.

‘Can we keep this between us?’: Honda dealer sells car to a couple. Then the man pulls her aside

Two panel Design with panel one showing a woman talking in her car, and panel two is of the outside of a Popeyes

‘Everyone’s just playing. No one’s actually working’: Popeyes workers ignore customer when she walks in. They don’t realize she’s a mystery shopper

Three panel design with panel one a T.Mobil store, panel two is a woman who is talking in her car, and panel three is a person looking at their smart watch

‘Just get one from Best Buy’: T-Mobile tells woman they can’t keep her line on a new Apple Watch. Then she realizes the real problem with T-Mobile stores

Two panel Design with panel one a close up of a woman who is talking in her car and panel two is a person using a checkout screen at a restaurant.

‘I ordered water instead of a cocktail’: Woman gets served by robot. Why does it ask for a tip?

Three panel design with panel one featuring a man in a pickup truck who is giving a thumbs up, the 2nd panel features a man from the TikTok video, he in younger and is wearing a Walmart Uniform with text reading :so is there a way y'all can keep the TV here", the final panel is a photo of a Wamart store.

‘I was mad confused’: Walmart worker says shopper came in to buy a TV. Then she tried to take it home

Phil West is a veteran professional writer and editor, and his works include two nonfiction books and articles in myriad print and online publications.

Phil West

‘It’s him wanting to keep his job’: Lowe’s customer asks worker to get a flat cart from outside. She can’t believe his response

A woman is bordered by pizza slices with the text, "Costco Crack down = No pizza????" Overlaid on it.

‘I’ve always gotten food here’: Woman goes to buy pizza slice at Costco food court. Then a worker intervenes

Two panel design with a person sitting at a plate holding a knife and fork, the 2nd panel shows a woman looking down, she appears to be in a restaurant.

‘You better than me’: Texas Roadhouse customers never receive their food. Then the server asks them how everything is tasting

Three panel design with a Walmart Store entrance in panel one, a woman holding a device who appears to work at Walmart in the middle panel, and a person looking at a receipt in the final panel.

‘It shows that your receipt is from the last 4 hours’: Walmart shopper gets stopped at the door. The worker has to scan receipts now

Interior Ihop with text that says "Whats going on with IHOP"(l), Pancake stack with butter(c), IHOP sign(r)

Customer Service