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The Daily Dot

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

woman shares what happened when she tried to return her mattress(l) Amazon Dealer Sign(c) Mattress being set up on bed frame by a person(r)

amazon mattress return

‘This is why I bought mine thru Costco’: Woman tries returning Amazon mattress. Then she runs into this little-known policy

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

2 image split. Woman talking to remote assistant at store on left. Xfinity sign on right.

xfinity_remote_assistant_tik_tok.png

‘While we were in the store???’: Woman takes her mom to Xfinity to change her cable plan. Then they have her sit down and look at a tablet

Tiffanie Drayton is a geek culture and lifestyle reporter whose work covers everything from gender and race to anime and Xbox. Her work has appeared in Complex, Salon, Marie Claire, and elsewhere.

Tiffanie Drayton

3 panel image: on the sides a person explains and in the middle is a Dollar Tree store. Text over: Dollar Tree just embarrassed the hell out of me

dollar_tree-embarrassed.jpg

‘Just embarrassed … me and made me pay double’: Dollar Tree customer tries to pay with food stamps. Then the worker intervenes

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‘They thought I was lying’: Chick-fil-A customer complains about a missing 8-piece chicken nugget. Then a worker searches her car

long_island_ice_tea_measuring_cup.png

‘I was going to free pour but now…’: Woman says bartender put too much ice in her Long Island Iced Tea. Then he pulls out the measuring cup

Rebekah is a freelance reporter for the Daily Dot.

Rebekah Harding

Screenshot of Tiktok user @bquickmo; Photo of a Walmart self-check out

walmart_self_checkout_thief_tiktok.jpg

‘No’: Man buys cowboy charcoal at Walmart self-checkout. Then a worker steps in

Costco Card and Receipt(l) Man shares why to always keep your costco receipt(c) Costco Wholesale logo on building(r)

costco receipt story

‘Receipt of shame’: Costco shopper throws receipt away in the store. Then he finds out what the store does

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‘I feel like this is their money-making scam’: Toyota dealership charges woman $62 to change air filter. Then she sees how much the STP part costs

2 image split. Woman looking upset on left. Delta Airlines plane on right.

delta_airlines_send_text_during_safety.png

‘You don’t say that’: Delta Airlines passenger sends text during safety demonstration. Then the flight attendant says something shocking

Brooke Sjoberg is a freelance writer who graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg

publix_no_means_no_samples.png

‘No means no’: Publix shopper declines sample when she walks in. Then the worker intervenes

2 image split. Woman with open mouth with overlayed text that reads: "when our tables say no to a smother/load" on the left. Texas Roadhouse sign on right.

texas_road_house_smother_request.png

‘Ruin a good steak?’: Texas Roadhouse server begs customers to say yes to ‘smother’ their steaks. Then she reveals why she’s desperate

Rachel Kiley is a writer who sometimes writes things and sometimes is based in L.A., but is definitely always on Twitter @rachelkiley.

Rachel Kiley

weird_customer_interaction_waitress_napkin.png

‘The worst part was…’: Waitress serves a couple at restaurant. Then she sees the secret note they left her on napkin

never_shopping_at_costco_again.png

‘But this is the return policy?!’: Costco refuses woman’s item return. Then she learns what finally did it

Mustafa Gatollari has been an internet culture writer for over a decade. He has a passion for connecting what’s trending on social media to solid research—helping to separate clout-chasing claims from facts.

Mustafa Gatollari

Screenshot of Tiktok user @saddywitafatty; Photo of three Walmart shopping carts.

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‘It’s Walmart’s fault. They basically forced me’: Walmart customer realizes Legos, makeup are locked up. Then she takes matters into her own hands

3 panel image: on the sides a person explains, and in the middle is the exterior of a Red Lobster restaurant.

red_lobster_pick_up_nightmare.jpg

‘Was that intentional?’: Red Lobster customer complains after waiting over 45 minutes for Cheddar Bay Biscuits. Then she sees what they put in her to-go bag

Customer Service