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The Daily Dot

Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine, and more.

Melody Heald

Uber Eats customer reports extra $20 charge on $75 order. He doesn’t expect Uber’s response

‘I think they’re starting to use A.I for customer service’: Uber Eats customer reports extra $20 charge on $75 order. He doesn’t expect Uber’s response (updated)

Parks Kugle is a writer and reporter based in San Antonio. His work has appeared in Lumina Literary Journal, Wicked Local Newspapers, and various publications across the U.S. He enjoys comics and gardening.

Parks Kugle

Man talking(l+r), Mechanic working on engine(c)

‘They’re wondering why that is’: Mechanic explains why your check engine light could be going on and off

Mustafa Gatollari has been an internet culture writer for over a decade. He has a passion for connecting what’s trending on social media to solid research—helping to separate clout-chasing claims from facts.

Mustafa Gatollari

‘I saved $45.63!’: Target customer says a new coupon policy can save you money on online orders. Here’s how

Charlotte is a regular Daily Dot contributor with bylines in Insider, VICE, Glamour, The Independent, and more. She holds a Masters&#8217;s degree in Magazine Journalism from City, University of London.

Charlotte Colombo

‘Not the snow app’: Kim Kardashian leaves phone unlocked, TikToker finds out what apps she has on it

Natasha Dubash is a freelance writer and editor based in Los Angeles. She loves reporting on entertainment, television, and pop culture.

Natasha Dubash

Man(l), Coffee Beans(c), Woman talking(r)

‘You guys never have fresh beans here’: Customer accuses barista of keeping fresh beans from him

Woman dipping cookie in milk(l+r), Subway(C)

‘We gaslit ourselves’: Customers say Subway gave them a raw footlong cookie

Tangie Mitchell is a creative writer, journalist, and editor based in New York. Her interests include pop culture and entertainment, poetry, and morning cups of herbal tea.

Tangie Mitchell

‘I think that’s a stupid rule and it makes people uncomfortable’: Ex-Sephora worker says they were forced to follow customers around the store

‘I haven’t gotten fired yet’: Little Caesars worker speaks out after customer demanded $7 refund

Woman talking(l), Dollar Tree(c), Store aisle(r)

‘It’s not $1.25 anymore‘: Dollar Tree shopper reveals the reason for price-check scanners

Tiffanie Drayton is a geek culture and lifestyle reporter whose work covers everything from gender and race to anime and Xbox. Her work has appeared in Complex, Salon, Marie Claire, and elsewhere.

Tiffanie Drayton

‘$8 an hour isn’t cutting it’: College student says she has to work 4 jobs to pay her rent in viral meltdown

Woman talking(l), Trader Joes(c), Instant noodles(r)

‘They sent a sample HELP’: Customer slams Trader Joe’s for cup of ramen noodles after seeing what’s inside

Man talking(l), Woman eating McDonalds fries(c), Finger pointing to McDonalds screen(r)

‘Ingenious move’: McDonald’s customer shares fry hack for getting more bang for your buck

Phil West is a veteran professional writer and editor, and his works include two nonfiction books and articles in myriad print and online publications.

Phil West

People waiting outside gate(l+r), Frontier Airlines screen(c)

‘Our luggage is stuck on the plane’: Customer says Frontier Airlines shut door on passengers who paid for tickets

Amazon customer complains about receiving the wrong item

‘This is my dream!!!’: Amazon customer complains about receiving the wrong item. Viewers think she hit the jackpot

Tattoo artist says she will no longer take male clients

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