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The Daily Dot

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

asos-accounts-closed.png

“Are they going to have any customers left at this point?”: Shoppers say ASOS banned them for too many returns—company responds

Natasha Dubash is a freelance writer and editor based in Los Angeles. She loves reporting on entertainment, television, and pop culture.

Natasha Dubash

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Woman buys $90 Dolce & Gabbana perfume from T.J. Maxx. Then she finds a used cologne inside

Woman holds up blue Harbor Freight shears. Red Harbor Freight storefront.

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“Is this real?”: Woman buys $8 shop shears from Harbor Freight. Then the worker tells her something about the return policy at checkout

Laiken Neumann is a Trending news editor based in Austin, Texas.

Laiken Neumann

3 panel image: on the sides a person explains and in the middle is a typical Exchanges & Returns desk at a Target store.

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“Ruining it for the rest of us”: Target shopper catches woman trying to return kids’ clothes because her daughter outgrew them. What’s the real policy?

Rebekah is a freelance reporter for the Daily Dot.

Rebekah Harding

3 panel image showing the walmart sign, a person returning an item, and the amazon sign.

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Walmart and Amazon are changing their return policies. Will this change the way you buy?

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‘I return things all the time’: Woman turning a bus into a tiny home tries to make a return at Lowe’s. Then a worker steps in

Woman with green shirt angry, and red target signage

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Woman buys $50 bag of dog food for Target curbside pickup, receives an opened bag. Then she tries to return it

woman shares what happened when she tried to return her mattress(l) Amazon Dealer Sign(c) Mattress being set up on bed frame by a person(r)

amazon mattress return

‘This is why I bought mine thru Costco’: Woman tries returning Amazon mattress. Then she runs into this little-known policy

2 panel image of an Old Navy store and a person smiling.

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‘Why is Old Navy’s mistake my errand?’: Old Navy accidentally sends woman wrong order. Then it asks for a favor

woman shares caravana story(l) Caravana building with cars(c) Chevrolet pickup parked outside of home(r)

carvana chevy

‘More cars than they know what to do with’: Carvana customers return Chevrolet. But the company won’t pick it up

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

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‘But this is the return policy?!’: Costco refuses woman’s item return. Then she learns what finally did it

Brooke Sjoberg is a freelance writer for the Daily Dot. She graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg

marshalls_returned_item_14_years_later.png

‘You’re supposed to get a gift card’: Woman walks into Marshalls. Then she tries to return something she bought 14 years ago

Ljeonida is a reporter and writer with a degree in journalism and communications from the University of Tirana in her native Albania. She has a particular interest in all things digital marketing; she considers herself a copywriter, content producer, SEO specialist, and passionate marketer. Ljeonida is based in Tbilisi, Georgia.

Ljeonida Mulabazi

3 panel image: on the sides a person explains, in the middle is a Pottery Barn store.

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‘For the price it better be PERFECT’: Woman considers buying Pottery Barn couch online. Then she checks it out in-store

Dead plant(l), Man talking(c), The Home Depot sign(r)

Home Depot shopper’s plant dies 7 months after he bought it

‘Did you need a receipt?’: Home Depot shopper’s plant dies 7 months after he bought it. Then he tries to exchange it

Mars Ramos is a museum educator and freelance writer. She loves long walks in nature, doing yoga, and baking brownies!

Mars Ramos

Two panel design with a woman looking at the camera, she is outside and looks upset, next to an image of an Amazon.com building

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‘I’ve found they’ve been doing this’: Woman returns this item to Amazon. Then she looks at her balance 3 months later

Returns Policy