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The Daily Dot

Phil West is a veteran professional writer and editor, and his works include two nonfiction books and articles in myriad print and online publications.

Phil West

Retail worker says job asked her to come in during snowstorm. No other store was open

Working Retail SnowStorm

‘I have to put my life in danger’: Retail worker says job asked her to come in during snowstorm. No other store was open

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

Woman breaks down how ‘personal shopping’ at T.J. Maxx works

Personal Shopper lives

‘This is actually a good idea to make fast money’: Woman breaks down how ‘personal shopping’ at T.J. Maxx, Ross, Marshalls works

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

Us retail employees don’t want to but we’re punished if we don’t get good loyalty stats

Loyalty Points

‘Can I get a phone number?’: Ulta customer issues warning about workers pushing credit cards at checkout

Tricia Crimmins is a former Senior Reporter on the politics and tech team covering discrimination, identity, and the 2024 election. She can be found on Twitter at @TriciaCrimmins.

Tricia Crimmins

$8 Shein bathing suit in boutique store priced for $40

boutique shein

‘At least take the tags off and hide the evidence’: Shopper catches boutique selling Shein swimsuit for $40

Alexandra Samuels is a national political reporter and contributor to the Daily Dot, where she started as an intern covering politics in the summer of 2016. She enjoys all things Marvel, keeping up with the latest TikTok trends, long walks with her pup, and reading murder-mystery novels.

Alexandra Samuels

Ex-retail worker blasts ‘corporate’ planted employees doing ‘store walks’ at checkout.

corporate plant

‘Not selling financial products’: Ex-retail worker blasts ‘corporate’ planted employees doing ‘store walks’ at checkout. Here’s how to spot one

Eric Webb is a native Texan and national award-winning pop culture critic, arts &amp; entertainment journalist, and editor.

Eric Webb

retail holiday

‘OMG I cannot believe you guys are open today!’: Retail worker calls out customers who apologize that they have to work on holidays

Lauren Castro is a reporter based in Austin, Texas.

Lauren Castro

woman holding bin at TJ Maxx caption "When the line is too long at TJ Maxx" (l) TJ Maxx sign on building (c) woman putting items inside of black bin at TJ Maxx with caption "When the line is too long at TJ Maxx" (r)

when the line is too long tj maxx tiktok

‘As a TJ Maxx employee, we absolutely hate when people do this’: T.J. Maxx customer hides items in storage bin when lines are long so she can come back to purchase later

Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine, and more.

Melody Heald

krispy kreme employee claims she was underpaid on her check in a tiktok

krispy-kreme-underpaid-check

‘$434 is a lot of f*cking money’: Krispy Kreme worker says her pay was retroactively cut from her check

woman speaking in car holding Ross Dress For Less bag caption "the guy checked me out and so it was like this is 10 or whatever" (l) Ross Dress Fir Less sign on building with parking lot (c) woman speaking in car holing bag caption "he gave me the 55 plus Tuesday discount 10%" (r)

ross 55 plus discount tiktok

‘He didn’t ask me my age’: Customer says she automatically received a senior discount at Ross Dress for Less

Ross employee caption "It's my 3rd day at my new job and I've already gave a customer 57 dollars when he only needed 34... while my manager chased him down the door. She told me to take my break ima go kms" (l) Ross Dress For Less store front with sign (c) Ross employee caption "It's my 3rd day at my new job and I've already gave a customer 57 dollars when he only needed 34... while my manager chased him down the door. She told me to take my break ima go kms" (r)

Ross employee accidentally gives extra change tiktok

‘Not me having a mental breakdown’: Ross employee accidentally gives customer $23 extra in change on third day of new job

woman speaking in front of gray wall (l) Health care clothing on hangers (c) woman speaking in front of gray wall (r)

bad review tiktok

‘You’re lucky that I need scrubs today’: Retail worker says customer left a bad review, requesting she be fired, after staying past closing time

woman walking up to Dollar Tree checkout (l) Dollar Tree store building with sign (c) woman speaking with hand out at Dollar Tree checkout (r)

dollar tree return policy tiktok

‘Literally says at the bottom of the receipt’: Dollar Tree customer won’t take ‘no’ for an answer while returning item

Mustafa Gatollari has been an internet culture writer for over a decade. He has a passion for connecting what’s trending on social media to solid research—helping to separate clout-chasing claims from facts.

Mustafa Gatollari

Ross interior cart at checkout full to brim with shoes (l) Ross exterior with woman shouting at closed doors with Ross employees inside caption "SISTERS POV" (c) Woman holding items at checkout Ross employee yelling over counter while employee is on stand by (r)

ross shopper

Unclick

‘This is a tactic’: Woman brings 3 carts full of items to Ross register after closing time—then the transaction doesn’t go through

Cecilia Lenzen is a former freelance writer for the Daily Dot.

Cecilia Lenzen

Allergy medication behind a locked display (L), CVS Pharmacy (M), Pushing customer service button (R)

cvs-help-button

‘Public humiliation button’: TikToker pushes help button to unlock allergy meds at CVS and triggers store announcement

Rebekah is a freelance reporter for the Daily Dot.

Rebekah Harding

woman explaining something (l) (r) target logo (m)

Retail