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The Daily Dot

<p>Susan is a freelance writer following humanity one UGC at a time.</p>


Susan LaMarca

Left: Customer service wearing a headset, caption overlay reads "But I just need you to cancel my reservation without charging me." Right: Customer service wearing a headset, caption overlay reads "this is my daily life, customer service isn't for the weak."

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“I don’t need to know your name”: Call center worker records jaw-dropping demands from abusive customers

<p>Rebekah is a freelance reporter for the Daily Dot.</p>


Rebekah Harding

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“1,000 waters”: Man is sick of ordering from an AI voice at Taco Bell’s drive thru. Then he throws them a curveball

Customer Service