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The Daily Dot

Brooke Sjoberg is a freelance writer who graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg

Two panel design with a woman holding up an Ulta beauty bag, next to an image of an Ulta beauty

‘Ulta Beauty will never get another penny from me’: Shopper says Ulta blocked her account because she spent $1,000 in a year

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

Toyota Logo Dealer(l) Toyota Key Fob(c) Woman sharing what happened to her at a Toyota Dealer(r)

‘Nissan acted like I didn’t have It’: Toyota dealership tells woman her key fob replacement is $1,000. Then she asks again

Woman sharing story about ordering cakes(l) Nothing Bundt Cakes store front(c) Crumbs of cake on plate with Fork and spoon crossed over(r)

‘We don’t mess up orders’: Nothing Bundt Cakes customer is missing 6 cakes and asks for a credit. The worker tells her to ‘prove’ she didn’t eat them

2 panel image: left side shows the Best Buy app. The right shows a photo of the TV.

‘I drive a small car and it wouldn’t fit’: Best Buy customer orders TV mount. They can’t believe what they receive instead and are unable to take it back to store

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

Two panel design with a man looking and talking at the camera, next to an image of a TD Bank sign

‘We have to ask you’: TD Bank customer tries to pull out $3,000. Then worker asks him something

3 panel image: in the middle is the T-Mobile logo. On the sides a person explains.

‘I have 1’: T-Mobile customer catches phone service provider charging her for 2 lines

Phil West is a veteran professional writer and editor, and his works include two nonfiction books and articles in myriad print and online publications.

Phil West

Lowe's storefront(l), Woman talking(c), Hand holding nut(r)

‘Idk, it sounds sus’: Lowe’s worker has to fulfill 10-cent pickup order for a single nut

Two panel design with a woman looking at the camera in one, next to an image of a person holding up amazon delivery boxes

‘Walked through the neighborhood’: Woman’s Amazon package gets lost. Amazon tells her to go look for it

two panel design with a woman looking annoyed and at the camera, next to an image of an ULTA beauty location

‘I’ve been saving them for 5 years’: Woman catches Ulta worker taking her $2,400 worth of points

Rachel Kiley is a writer who sometimes writes things and sometimes is based in L.A., but is definitely always on Twitter @rachelkiley.

Rachel Kiley

Two panel design with a man talking at the camera and smiling, next to an image of a T-Mobil sign.

‘I always buy direct from the Apple store’: Man buys iPhone brand-new. Then T-Mobile refuses to activate it

Two panel design with a woman walking and talking to her camera in a stare, next to an image of a Walmart sign

‘I’m convinced the buttons are just there for us to think someone is coming’: Walmart shopper presses help button for locked item but no one ever comes. Are the buttons fake?

Two panel design with a woman looking at the camera with text over the top reading in summary "Just two gals no being taken seriously at the car dealership", next to an image of a person with a calculator

‘They were not aware’: Dealership refuses to take 2 girls who are car shopping seriously. Big mistake

Two panel design with a man cutout and taking over a website page, next to an image of a Best Buy

Man buys 100-inch Hisense 4K QLED TV for $3,299. Then he tries to get the Best Buy price-match after signing up

Walmart Phone App(l) Walmart Store Front(c) Woman sharing her experience with walmart app(r)

‘That’s like $700’: Woman heads to Walmart to return Nintendo Switches after buying in-app. Then she runs into this upsetting loophole

sales person holding up calculator (l) Woman sharing car dealer story(c) Person pointing at contract while another signs(r)

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