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Main Header Menu

The Daily Dot

Brooke Sjoberg is a freelance writer who graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg

‘Help me’: T.J. Maxx customer says store worker wouldn’t take no for an answer when trying to get her to sign up for credit card, broke character to ask for ‘help’

Rachel Kiley is a writer who sometimes writes things and sometimes is based in L.A., but is definitely always on Twitter @rachelkiley.

Rachel Kiley

‘Send him an invoice’: Customer says tattoo artist stole her ‘unique’ design—and used it on someone else

Home Depot shopper has workers pull a surprising trick to haul home

‘We taking this grill home TODAY’: Home Depot shopper has workers pull a surprising trick to haul home purchase with a Kia Forte. Will it work?

Woman catches car dealership lying to her about her own credit report

‘Your car dealerships are finessing you’: Woman catches car dealership lying to her about her own credit report

Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.

Stacy Fernandez

Black customers say server recommended they get the watermelon margarita

‘I had a table call me out for this’: Viewers divided after Black customers say server recommended they get the watermelon margarita

Amara Thomas is a freelance writer and cultural worker. She has written for the FADER, the Village Voice, Gothamist, and Highsnobiety.

Amara Thomas

Woman talking(l+r), Kendra scott store front(c)

‘That’s why I buy all my Kendra Scott at TJ Maxx’: Woman reports ‘terrible customer service’ at Kendra Scott. She can’t believe the manager’s excuse

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

KFC customer pulls up to drive-thru. Worker doesn’t know her mic is still on

‘I hope you ordered the slaw’: KFC customer pulls up to drive-thru. Worker doesn’t know her mic is still on

Expert shares tattoo shop ‘red flags’ that made her walk out

‘Don’t do walk-ins at a women-owned tattoo shop’: Expert shares tattoo shop ‘red flags’ that made her walk out

Customers tell server up front, before service they won’t be tipping him

‘There’s a Panera down the street’: Customers tell server upfront before service they won’t be tipping him

‘BIG BACK JOE’: Raising Cane’s customer says worker wrote ‘big back’ on receipt after they ordered 24 toasts

Woman looking upset(l+R), Hand passing hotel key(C)

‘They had no extra rooms’: Hotel guests have to sleep outside after hotel key, master key don’t work

Woman looking frustrated(l+r), Dollar Tree(c)

‘You in Dollar Tree wanting Target service’: Customer confronts Dollar Tree manager for refusing to open a second register

Walmart worker scanning item(l), Hand holding phone with walmart app(c), Walmart worker smiling(r)

‘If you don’t want to be stopped do pick up orders’: Walmart shopper says workers can now stop you and rescan every single item in shopping cart at the door

Customer blasts Lowe's when he discovers moldy lumber

‘It’s a health hazard’: Customer blasts Lowe’s when he discovers moldy lumber

Charlotte is a regular Daily Dot contributor with bylines in Insider, VICE, Glamour, The Independent, and more. She holds a Masters&#8217;s degree in Magazine Journalism from City, University of London.

Charlotte Colombo

Ex-Barnes and Noble worker says this is the real reason the store took out the chairs

Customer Service