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The Daily Dot

Mustafa Gatollari has been an internet culture writer for over a decade. He has a passion for connecting what’s trending on social media to solid research—helping to separate clout-chasing claims from facts.

Mustafa Gatollari

Starbucks barista says she dumps out customer's drink orders when they order it wrong on purpose

‘Actually, I wanted it as a venti, but I’ll keep this one’: Starbucks barista says she dumps out customers’ drink orders when they order it wrong on purpose

Luna Danielle

former James Avery employee with caption "James Avery firing me for letting the customers know what happens to their jewelry after they leave?" (l) James Avery Jewelry entrance with sign (c) former James Avery employee with caption "James Avery firing me for letting the customers know what happens to their jewelry after they leave?" (r)

‘A warning should’ve been enough’: Worker says she was fired from James Avery for ‘letting customers know what happens to their jewelry after they leave’

Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine, and more.

Melody Heald

Amazon driver speaking in truck (l) Amazon delivery driver delivering package to front porch (c) Amazon delivery driver speaking in truck (r)

‘I feel bad now’: Amazon worker issues PSA to customers who order ‘every day’

man in car with starbucks coffee and bread

‘In my store we are not allowed to add anything at the window’: Customer says Starbucks worker refused to add banana bread to his drive-thru order

Phil West is a veteran professional writer and editor, and his works include two nonfiction books and articles in myriad print and online publications.

Phil West

bartender pouring "Tequila Cranberry NO ICE"

‘Not them trying to use their Starbucks hacks at the club’: Bartender puts customers who ask for ‘no ice’ and expect extra alcohol on blast

Cecilia Lenzen is a former freelance writer for the Daily Dot.

Cecilia Lenzen

person speaking in car with caption "$92.47 Walmart Pants" (l) Walmart checkout area with customers (c) person speaking in car with caption "$92.47 Walmart Pants" (r)

‘When has someone ever paid $92 for a pair of pants at Walmart’: Customer says Walmart worker rung up $4 pants as $92

Tricia Crimmins is a former Senior Reporter on the politics and tech team covering discrimination, identity, and the 2024 election.

Tricia Crimmins

person on couch with caption "when an older fella came in and asked why I couldn't give him cashback and he said "well what if i went outside and came back with my gun" and i said "then id have to call the police" and he pulled out his badge" (l) policeman with hand taking out gun on hip in front of grey background (r)

‘You do a lot of laughing stuff off in retail’: Cashier says they were threatened by cop with a gun for cash back

Starbucks barista eating at table with caption "They're getting rid of the cs position! It's one of my favorite ones to do :(" (l) Starbucks sign in front of sky (c) Starbucks barista eating at table with caption "They're getting rid of the cs position! It's one of my favorite ones to do :(" (r)

‘It’s just their way to justify less coverage’: Starbucks barista says the company is getting rid of its key ‘customer support’ position

Carl's JR drive thru speaker with sign "Hi, I'm Tori A New Drive-Thru Experience" (l) Carl's Jr building with sign (c) Carl's JR drive thru menu (r)

‘They asked for $20 an hour and Carl’s Jr said bet’: Carl’s Jr. customer orders meal via A.I. assistant in drive-thru

‘I can’t believe what just happened’: Customer says Tim Hortons worker called her ‘heartless’ after she didn’t donate $2

McDonald's drive thru at night with caption "couldn't get McDonald's bc the person in front of us ordered 45 items at 3am" (l) car pulled up to McDonald's drive thru window (c) McDonald's drive thru at night with caption "couldn't get McDonald's bc the person in front of us ordered 45 items at 3am" "poor guy :( "(r)

‘I wish I would have said no’: McDonald’s worker has to turn customer away after accepting another customer’s 45-item order at 3am

Alexandra Samuels is a national political reporter and contributor to the Daily Dot, where she started as an intern covering politics in the summer of 2016. She enjoys all things Marvel, keeping up with the latest TikTok trends, long walks with her pup, and reading murder-mystery novels.

Alexandra Samuels

$40 with a dinner bill (l) young woman (r)

‘One of the most embarrassed times I’ve ever felt’: Server humbled after customer told her she wasn’t getting $19 tip

Allyson Waller is a graduate of the University of Texas at Austin and has written for other publications such as the New York Times and the Miami Herald. Outside of the journalism world, some of her joys include delving into book recommendations from TikTok, listening to pop culture podcasts, and playing with her dog, Theo.

Allyson Waller

Waffle House counter with handwritten sign "ORDER FROM THE MENU WE ARE NOT MAKING ANYTHING YOU SAW ON TIKTOK" "and caption "TikTok taking over everything except Waffle House" (l) Waffle house building with sign (c) Waffle House counter with handwritten sign "ORDER FROM THE MENU WE ARE NOT MAKING ANYTHING YOU SAW ON TIKTOK" "and caption "TikTok taking over everything except Waffle House" (r)

‘Waffle House not gon play w y’all’: Waffle House prematurely shuts down ‘TikTok hacks’ by putting up sign

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

person holding bank card up to door to open it (l) person speaking outside (c) Bank Of America interior with ATM's and sign "Video chat with us today" (r)

‘This gave me the creeps’: Customer finds no employees in Bank of America—only the option to video chat

Culver's employee speaking to customer at counter caption "Part 2 on the rudest culvers employee part 2?" "Him: "are you gonna make your order or are you just gonna stand there tryna catch up on nothing?" (l) Culver's employee with hand on hat at counter caption "Part 2 on the rudest culvers employee part 2?" (c) Culver's employee speaking to customer at counter caption "Part 2 on the rudest culvers employee part 2?" "Him: "then get out of line until you figure out what you want" (r)

Customer Service