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The Daily Dot

Vanessa St-Amand was a freelance reporter for the Daily Dot based in South Florida. She has an extensive background in online marketing and spends her free time discussing intriguing topics for the terminally online.

Vanessa St-Amand

Delta Air Lines customer says she was stuck at airport for 2 days without her bags

Delta Airlines Bags

‘You couldn’t even talk to anybody’: Delta Airlines customer says she was stuck at airport for 2 days without her bags

Rachel Kiley is a writer who sometimes writes things and sometimes is based in L.A., but is definitely always on Twitter @rachelkiley.

Rachel Kiley Author Photograph

Rachel Kiley

plane in sky (l) woman speaking with caption "you can stay home stay home if you have to go" (c) luggage in hotel room (r)

stay home if you can tiktok

‘If you can stay home, stay home’: Flight attendant says not to fly right now. Here’s why

Melody Heald is a culture writer. Her work can be found in Glitter Magazine, BUST Magazine, and more.

Melody Heald

Woman calls out American Airlines over policy for plus-size passengers after being sat on by seatmate during red-eye flight

american airlines policy

‘Why should they have to pay for 2 seats?’: Woman calls out American Airlines over policy for plus-size passengers after being sat on

Ramon Ramirez was the managing editor and, formerly, the Dot&#8217;s news director, entertainment editor, and evening editor. His work has appeared in the Washington Post, Grantland, Washington City Paper, Austin American-Statesman, and Austin Monitor.

Ramon Ramirez

Main-Character-of-the-Week-07-19-2024.jpg

Main Character of the Week: The viral traveler who missed her flight

Beau Paul is a freelance writer from Austin, Texas. Beau also wrote narrative and dialog for the gaming industry for several years before becoming an entertainment journalist.

Beau Paul

Delta customer says workers ‘abused’ their power, wouldn’t let her on flight

Delta Flight Cancer Story

‘My dad was dying of cancer any minute’: Delta customer says workers ‘abused’ their power, wouldn’t let her on flight

american-airlines-leaves-15year-old-stranded

‘I would be petrified’: Woman says American Airlines left her 15-year-old brother stranded in airport for almost 24 hours. They gave him a $12 snack voucher

Braden Bjella is a culture writer. His work can be found in Mixmag, Electronic Beats, Schon! magazine, and more.

Braden Bjella

Woman talking(l+r), Frontier airplanes(c)

frontier-airlines-passenger-removed-jamaica-beryl

‘I have spent an excess of $1,000’: Frontier customer says she was removed from her return flight without consent. She’s stuck in Jamaica with a category 5 hurricane on the way

Alexandra Samuels is a national political reporter and contributor to the Daily Dot, where she started as an intern covering politics in the summer of 2016. She enjoys all things Marvel, keeping up with the latest TikTok trends, long walks with her pup, and reading murder-mystery novels.

Alexandra Samuels

Woman talking(l+r), Delta App on phone(c)

delta-passenger-nightmare

‘I was literally shaking numb furious’: Delta passenger goes to counter. No one can find her ticket number in costly ‘nightmare’

Brooke Sjoberg is a freelance writer who graduated with her Bachelors in Journalism from the University of Texas at Austin in 2020.

Brooke Sjoberg

‘This happens way more often than people realize’: Woman says Delta couldn’t find her ticket number, forced her to buy a new one

Heather Stewart is a freelance reporter. She was previously an executive producer at The Drag, UT&#8217;s award-winning podcast production house as well as a projects intern for KUT Austin. Her work can be found in the Austin Chronicle, the Victoria Advocate and more.

Heather Stewart

American airline planes(l), Woman showing off cosmetic(c), Bag(r)

american-airlines-bag-unboxing

‘This is all stuff you would have in your carry on anyway’: American Airlines customer unboxes bag airline gives you if they lose your checked luggage

A person looking at the camera next to an American Airlines flight. There is text that says main character of the week in a Daily Dot newsletter web_crawlr font.

Main-Character-of-the-Week-06-28-2024.jpg

Main Character of the Week: Woman who had poor customer service on American Airlines 

Charlotte is a regular Daily Dot contributor with bylines in Insider, VICE, Glamour, The Independent, and more. She holds a Masters&#8217;s degree in Magazine Journalism from City, University of London.

Charlotte Colombo Author Photo

Charlotte Colombo

airline-seat-paid-swap

‘You better than me. I would’ve already been at the hotel’: Passenger considers getting off plane after hearing what airline is offering to give up seat

woman with caption "it's kind of strange that three planes today had a malfunctioning issue" (l) person holding phone with jetBlue logo (c) woman with caption "um it's fishy" (r)

jetblue breakdowns

‘It’s fishy’: JetBlue traveler says plane delayed because 80 TV screens are out—and 2 other flights had ‘malfunctioning’ issues. What’s going on?

Phil West is a veteran professional writer and editor, and his works include two nonfiction books and articles in myriad print and online publications.

Phil West

passenger says family asked her to switch seats. She had a first class ticket

first class seats

‘The audacity of the agent even asking you’: Airline passenger says family asked her to switch seats. She had a first-class ticket

Nina Hernandez is a writer, journalist, music critic, and culture commentator based in Austin, Texas.

Nina Hernandez

American Airlines passenger says she received this unexpected perk while sitting in exit row

Airlines