Lowes store front with sign (l) Instacart shopper speaking in car caption 'A NON GROCERY Instacart Order!?' (c) Christmas tree batteries and wreath in shopping cart (r)

‘A NON grocery Instacart order?!’: Instacart shopper says she got an order for a Lowe’s Christmas tree

‘You’re their hero.’

On by Melody Heald
IRL
woman holding up DoorDash order in bag with food in the other hand (l) DoorDash on phone in hands in front of white and red background (c) woman holding food and lid to container speaking (r)

‘The store is f*cking closed now’: Customer orders replacement for incorrect DoorDash order—but it’s completely wrong again

‘I open the package, it’s the complete wrong order.’

On by Vladimir Supica
IRL
woman speaking in car (l) phone in hand with Instacart on screen in front of diagonal split purple to yellow background (c) hand pointing to meatballs at store (r)

‘It feels like weaponized incompetence’: Instacart customer claims male shopper lied about meatballs being out of stock

‘Men do not take this job seriously.’

On by Rachel Kiley
IRL
Homepage article image

‘Don’t even open it’: Amazon customer warns of new UPS redelivery text scam circulating this holiday season

‘If you get one of these texts, abort mission.’

On by Cecilia Lenzen
IRL
woman speaking in front of gray walls (l) woman speaking next to Amazon packages stacked at wall with Amazon logo above (c) woman speaking in front of gray walls (r)

‘Does anyone else have a Secret Santa that just keeps sending packages to your house?’: Woman says Amazon sent her over 40 packages that aren’t hers

‘How does it feel to be Jeff Bezos’ favorite?’

On by Dan Latu
IRL
woman greenscreen TikTok over image of package delivery (l) Walmart on phone in hand (c) woman greenscreen TikTok over customer service conversation 'I checked the details for you and tried to refund Thank you But it didn't... Part 2 sis where is it?' (r)

‘He takes the package and drives away!’: Customer says Walmart delivery driver stole Apple Watch she purchased

‘Those delivery drivers have some nerve.’

On by Jack Alban
IRL
ketchup on table next to Wing Stop chicken caption 'looking for the smallest error w my doordash so i can get some credits' (l) DoorDash worker making delivery knocking on door with red branded bag in hand (c) DoorDash Missing or Incorrect Items section in app with typed description 'i got ketchup but i asked for ranch' caption 'looking for the smallest error w my doordash so i can get some credits' (r)

‘I got a ketchup but I asked for ranch’: DoorDash customer looks for ‘smallest error’ in Wingstop order to get credits

‘I just say the entire order was wrong.’

On by Jack Alban
IRL
woman with hand on mouth caption 'when you're hosting friendsgiving in 2 hours and your instacart shopper takes your food, does a runner, then disables their profile' (l) Instacart app on phone in hand in front of blurred fridge background (c) Instacart shopper account on laptop screen (r)

‘I’ve seen this happen to so many people’: Customer says she was scammed by Instacart shopper 2 hours before Friendsgiving

‘The app literally wasn’t working today for shoppers.’

On by Braden Bjella
IRL
man gets doordash delivery after not ordering food tiktok

‘Next time get some more ranch’: DoorDash delivers Wingstop to wrong customer—who eats it anyway

‘The amount of time my Wingstop has been sent to someone else’s house is crazy.’

On by Melody Heald
IRL
man greenscreen TikTok over image of Uber Eats order with total at '$24.88' (l) man speaking with hand on ear and 'Uber Eats' logo above head (c) man greenscreen TikTok over Uber Eats charges '-$57.24 -$3.79 -$21.00' circled (r)

‘They’re going to steal money from you’: Customer says Uber Eats charged him an extra $57 after placing a group order

‘Do not user Uber Eats, specifically the group order feature.’

On by Cecilia Lenzen
IRL
Woman speaking in car caption 'Instacart Scam' (l) Instacart on phone in hand in front of purple to yellow diagonal split background (c) Woman speaking in car caption 'Instacart Scam' (r)

‘They are getting creative’: Instacart shopper shares PSA after customer tried to scam her by impersonating the company

‘I’ve never had this fraudulent thing happen before.’

On by Rebekah Harding
IRL
usps mailwoman gives a mailbox PSA tiktok

‘This is like USPS 101’: USPS driver shares PSA for people who block their mailboxes

‘I thought everyone knew that.’

On by Brooke Sjoberg
IRL
woman speaking in car caption 'instacart FRAUD' (l) Instacart on phone on yellow background (c) woman speaking in car caption 'instacart FRAUD' (r)

‘The most disgusting form of fraud’: Instacart shopper calls out tip-baiting customer who removed $5 tip after friendly interaction

‘Y’all do know that affects us, right?’

On by Cecilia Lenzen
IRL
person speaking (l) hands holding DoorDash open on phone in front of white and gray background (c) person speaking (r)

‘They said no because they’ve compensated me in the past’: Customer claims DoorDash refused to refund her for order she did not receive

‘Apparently if they have to give you multiple refunds, they will just stop giving you refunds.’

On by Lauren Castro
IRL
Amazon driver speaking with hands out (l) Amazon driver in delivery truck (c) Amazon driver speaking with hand up (r)

‘If you order from Amazon, this message is for you’: Amazon driver issues PSA on how to make receiving packages easier

‘Amazon does not yet take into consideration when you want your package to be delivered.’

On by Lauren Castro
IRL

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