‘It even says my pleasure’: Customers claim to be served by ‘first and only’ Chick-fil-A robot
‘Robot is polite and there’s fine dining music.’
On Oct 5, 2023 by Braden Bjella
Hotel guest says La Quinta canceled their reservations without warning, gave them a room with people already sleeping in it
‘We open the door to the room and somebody’s in there.’
On Oct 3, 2023 by Jack Alban
‘So why does it say it behind you?’: Target worker says they got rid of exchange policy, leaving customers confused
‘It’s just a sign i’m sorry i just work here.’
On Oct 2, 2023 by Braden Bjella
Customers debate whether or not they should dine-and-dash after waiting for bill for 45 minutes
‘After 30-40 minutes, I’m gone.’
On Oct 2, 2023 by Jack Alban
‘You guys are open for 10 more minutes’: TikToker calls out ’empathy gap’ between customers who’ve worked in service and those who haven’t
‘They don’t recognize this person as a human being.’
On Sep 11, 2023 by Stacy Fernandez
‘Please don’t flirt with tellers at the bank just because they’re a captive audience’: Teller calls out male customers in PSA
On Sep 2, 2023 by Melody Heald
‘No refund!!!!’: Shop owner catches customer returning clothes after wearing them
‘No, no, no, no, do not do this to a small business.’
On Aug 15, 2023 by P.J. West
‘I just need the crumbs off’: Apple customer takes computer in to get ‘cleaned,’ didn’t know they were going to wipe the computer
‘I think I would code on the spot.’
On Aug 9, 2023 by P.J. West
‘Sounds like a mixed drink to me’: Server IDs 13-year-old who orders Arnold Palmer
‘My man did NOT golf and die for people to not know his drink.’
On Aug 4, 2023 by Sarah Kester
‘They gave her 7 lbs of cake smashed together’: Customer orders surplus pastries from Too Good to Go. She gets a pile of cake
‘I got 8 of the dryest cupcakes I’ve ever touched for $6.’
On Aug 2, 2023 by Sarah Kester
‘It does wonders for the tip jar’: Ex-customer service worker shares how to get better tips from church-going customers on Sundays
‘ngl as a catholic this would work on me.’
On Aug 2, 2023 by Stacy Fernandez
‘This cannot be the same AI that’s supposed to take over the world’: Viewers defend robot server that spills customers’ drinks
‘Why do ppl have a more empathetic response to a robot making a mistake than I’ve ever experienced as a food service worker.’
On Aug 1, 2023 by Braden Bjella
‘It’s not our fault you got off work late’: Woman berates receptionist after showing up 1 hour late for doctor’s appointment
‘Then people wonder why healthcare workers are always under staffed.’
On Jul 30, 2023 by P.J. West
‘This is literally horrific, 14 months??’: Customer calls out kaleidoscope business that didn’t fulfill her $109.90 order for over a year
‘Absolutely unacceptable.’
On Jul 24, 2023 by Sarah Kester
‘I’m not the reason that you in Chipotle working on a Sunday’: Chipotle customer asks for 2 vinaigrette. The worker says ‘that’s not a priority’
‘I didn’t make the schedule.’
On Jul 24, 2023 by Brooke Sjoberg
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