‘She looks forward to getting out’: Bank of America manager shames customer for not using Zelle
‘If we’re here in line, we don’t use Zelle.’
On Mar 5, 2024 by Braden Bjella
‘This could absolutely derail someone’s life’: Customer says Capital One messed up her bill payments without telling her. It gets worse
“It should be illegal for them to ‘hold money’ period.”
On Feb 3, 2024 by Braden Bjella
‘This is why I split my pay between two banks’: Woman puts all her money into one bank account. It gets frozen
‘Your funds will get frozen… and you will be told the same thing—that no one can help you.’
On Jan 31, 2024 by Braden Bjella
‘The bank is charging people more’: Woman ‘double-checks’ her PNC bank statement, finds $80 discrepancy
‘Yeah, I don’t trust the banks anymore.’
On Jan 30, 2024 by Rachel Kiley
‘Aren’t you a bank?’: Wells Fargo customer can’t deposit earnings into her account. Why?
‘I’m about to switch banks again.’
On Dec 6, 2023 by Parks Kugle
‘I didn’t ask for this. I don’t want to see this’: Woman says Chase Bank hit her with a year-end ‘Chase Bank wrapped’
‘I wish I didn’t check mine.’
On Dec 6, 2023 by Braden Bjella
‘I wouldn’t touch Bank of America or Wells Fargo with my worst enemys money’: Customer says Bank of America closed all her credit cards without warning
‘I just got screwed by Bank of America so hard that it has to be illegal.’
On Nov 22, 2023 by P.J. West
‘I’ve had the same bank forever’: M&T customer says her paycheck didn’t deposit. She’s not the only one who didn’t get paid
‘Yet they’re trying to push us to a cashless society!’
On Nov 4, 2023 by Jack Alban
‘Damn America is going through it right now’: Capital One customer goes through other customers’ receipts in trash to see banking info (updated)
‘That’s why I never print out receipts.’
On Oct 30, 2023 by Stace Fernandez
‘People are losing their life savings’: Banker shares PSA on phone scam costing people ‘thousands and thousands’
‘I don’t want you guys to lose your money.’
On Oct 12, 2023 by Tiffanie Drayton
‘Something’s going on’: Bartender says restaurant’s Square credit card system went down mid-shift. She says it’s a cyberattack
‘What’s really going on?’
On Sep 13, 2023 by Stace Fernandez
‘I don’t really give a crap if you get scammed’: Bank teller says she’s mentally and verbally abused ‘every single day’ by customers
‘It should be required for everyone to work in customer service at least once to feel the pain.’
On Sep 4, 2023 by Brooke Sjoberg
‘Wells Fargo is notorious for this’: Customer says bank rearranged his transactions so his account would go into overdraft
‘It’s expensive being poor!’
On Mar 10, 2023 by Braden Bjella
‘They’re getting smarter and smarter’: Woman warns of newest fraud tactic after scammer called from her bank’s phone number
‘I’m not gonna lie, they almost had me in the first half.’
On Feb 11, 2023 by Braden Bjella
‘This gave me the creeps’: Customer finds no employees in Bank of America—only the option to video chat
‘If I go in the bank, I am there to speak to a person.’
On Jan 11, 2023 by Braden Bjella
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