A user on TikTok has sparked discussion after recounting a workplace experience in which they vented about a customer. The only problem? The customer could hear everything.
In a video with over 248,000 views as of Friday, TikTok user @2beach4surf says that she “finally lost my sh*t at work.”
“After years of people coming in right after they placed their order online after coming in within five minutes and expecting it to be ready, I finally lost my sh*t,” she declares.
“The other day, a customer called and said, ‘Where’s my stuff? Is it ready yet? I have not heard from anyone,’” the TikToker recounts. “So my co-worker brings me the phone and tells me this person wants to know why their order is not ready.”
“I told my co-worker in as much detail as I can muster because I’ve been holding this in for years—a whole step-by-step process of why this customer is a f*cking moron, that they need to explain the world’s not magic, things aren’t instant, they don’t just get what they want instantly, a real person has to do this shit, and that real person is tired and f*cking sick of this sh*t!” she says.
“‘You tell that customer no, your order is not f*cking ready,’” the TikToker recalls saying. “‘They need to f*cking chill! Tell them that!’”
It was at this moment that the TikToker discovered her words may not have been as private as she thought.
“My co-worker lifts the phone and the customer says, ‘OK, I heard everything,’” the TikToker says. “My co-worker didn’t put the phone on hold.”
While some may be embarrassed by such a mistake, the TikToker describes the experience as “vindication.”
“Silver lining, there is one less person in this world who expects their order instantly,” she summarizes. “I think it’s a win.” The TikToker shared in another video that she works in shipping.
@2beach4surf ♬ original sound – 2beach4surf
In the comments section, users shared their own experiences with customers placing orders for pickup.
“My favorite is when they say ‘can I grab the items and you scan it through?’ Sir that’s shopping not a pick up order,” stated a user.
“I’ve seen customers stand next to a register & place a store pickup order & then walk straight to the cashier & get upset that it wasn’t already ready,” detailed another.
“I worked in an ob/gyn office. They’d leave a VM, wait 5mins then email bc I haven’t called back,” explained a third. “BRUH I GOT 5 PEOPLE HERE CHILL.”
The Daily Dot reached out to the TikToker via Instagram direct message.
