In a now-viral TikTok, a woman claims that a DoorDash driver stole her dog while completing her neighbor’s delivery.
TikTok user Ronnita (@ronnitabhuff) posted the video on Jan. 2. In the video, Ronnita says that she called DoorDash after she caught a delivery driver putting her dog in their car on camera.
“Dear DoorDasher that decided to steal my dog on the first day of the year: I got it on camera, and I’m on the phone with DoorDash,” she says in the clip. “I know he got out of the gate, but you could have knocked. You put the dog in your car.”
@ronnitabhuff @DoorDash ♬ original sound – RonnitaBHuff
The video reached over 564,000 views as of Jan. 3. Users in the comments section expressed concerns about the drivers DoorDash employs.
“I avoid DoorDash like the plague. I swear, there’s just something about their drivers that is super sus,” one viewer wrote.
“As someone who worked with door dashers for grocery delivery they hire anyone and some are so unhinged and unprofessional,” another added.
Ronnita says in a short follow-up video that DoorDash sent her an email stating the Dasher was “fired” after the incident.
@ronnitabhuff Fired is not enough
♬ original sound – RonnitaBHuff
In an in-depth storytime video posted shortly after, Ronnita explains that her husband checked their security cameras after they noticed that their “bigger dog” wasn’t in the backyard.
“The dog was in the driveway … and then she grabbed the dog. It looked like she took a picture or something. And she put him in her car and pulled off,” she says.
Ronnita clarifies that they didn’t call the police and instead contacted DoorDash because they thought that DoorDash would have the driver’s information.
“So now we’re dealing with the DoorDash legal team. They did say that they fired the lady last night, but to me, that’s not enough,” she continues. “We’re going to go the full mile. We’re going to get our dog back.”
@ronnitabhuff @doordash ♬ original sound – RonnitaBHuff
As of Ronnita’s last update, they have still not located their dog.
In a statement to the Daily Dot, DoorDash said that: “We know this is a distressing situation and have a zero-tolerance policy for the reported behavior. The Dasher has been removed from our platform while we further investigate, and we have been in touch with both the family and law enforcement to offer our direct support.”
The Daily Dot reached out to Ronnita for comment.
This post has been updated with comment from DoorDash.