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Zoom acquires encryption service in wake of security woes

The move comes as Zoom has been pushed to beef up its encryption capabilities.

Photo of Andrew Wyrich

Andrew Wyrich

Zoom Keybase encryption

Zoom, the extremely popular videoconferencing software, announced on Thursday that it acquired Keybase, an encryption and security service.

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The move comes as advocacy groups have called on Zoom to beef up its encryption capabilities as it has become increasingly popular during the coronavirus pandemic.

“We are excited to integrate Keybase’s team into the Zoom family to help us build end-to-end encryption that can reach current Zoom scalability,” Zoom CEO Eric Yuan said in a statement. “This acquisition marks a key step for Zoom as we attempt to accomplish the creation of a truly private video communications platform that can scale to hundreds of millions of participants, while also having the flexibility to support Zoom’s wide variety of uses.”

During its rise in popularity, a number of concerns have been brought up regarding Zoom’s security and privacy capabilities. In response, Zoom promised to address those.

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One particular issue was with the company misrepresenting its use of end-to-end encryption. Zoom apologized for claiming to have the feature for years, adding that there was a “discrepancy between the commonly accepted definition of end-to-end encryption and how we were using it.”

Several advocacy groups have called on Zoom to implement end-to-end encryption by default including: Fight for the Future, Kairos, the Surveillance Technology Oversight Project, Color of Change, CAIR, and others.

The groups last week hosted a virtual press conference where they explained why they believed the company needed to implement end-to-end encryption by default.

It appears Zoom’s acquisition of Keybase will help them put together end-to-end encryption. Yuan, in the statement announcing the acquisition, said it will offer end-to-end encryption for all paid accounts.

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