Tech

Nest’s false smoke alarms are driving users crazy

They can’t be stopped.

Photo of Selena Larson

Selena Larson

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If you’re skeptical of a future where your home monitors and talks to you, this video of Nest Protect smoke alarms going haywire is only going to strengthen those doubts.

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Software engineer Brad Fitzpatrick posted the video of his Nest products beeping loudly and repeating over and over: “Can’t be hushed here.” Fitzpatrick calls the Nest Protect alarms “unhushable pieces of crap.”

Fitzpatrick works at Google, which acquired Nest for $3.2 billion last year. He adds the caveat in his Google+ post that he paid for the buggy devices himself. 

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The Nest Protect smoke alarms are supposed to alert you to smoke or fire in your home, and will send a notification to your mobile device if it senses any smoke. It will also make a beeping noise similar to your average smoke detector. But the Nest Protect has faced problems in the past, including issues that delayed the alarm going off in a fire which led to a recall in June 2014, and a number of complaints in which the device mistakenly recognizes steam as smoke.

Complaint threads on sites Reddit and the Nest community itself describe other user frustrations. Apparently Fitzpatrick’s experience is a common one.

Selena Larson

The video of Fitzpatrick swatting the smoke alarms and trying to mute the creepy, robotic voice serves as a reminder that although we might want smart homes, there are still some bugs that need fixing.

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H/T Business Insider | Photo via onourshelf/YouTube

 
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