Delta flights worldwide have been grounded after a power outage took down Delta’s entire system, causing departing delays all over the world.
The airline confirmed the system outage on its website and advised passengers with scheduled departures to check the status of their flights.
“A power outage in Atlanta, which began at approximately 2:30 a.m. ET, has impacted Delta computer systems and operations worldwide, resulting in flight delays,” a statement on Delta’s website read. “Large-scale cancellations are expected today. All flights enroute are operating normally. We are aware that flight status systems, including airport screens, are incorrectly showing flights on time. We apologize to customers who are affected by this issue, and our teams are working to resolve the problem as quickly as possible.”
While some reports indicate that things are returning to normal, Delta says that airport screens showing flights leaving on time are inaccurate.
Due to a computer outage, flights awaiting departure are currently delayed. Flights enroute are operating normally.
— Delta News Hub (@DeltaNewsHub) August 8, 2016
Flight status systems, airport screens incorrectly showing flights on time. Widespread cancels occurring, expected. Teams working to resolve
— Delta News Hub (@DeltaNewsHub) August 8, 2016
Meanwhile, Delta passengers are documenting their frustrations and the scope of delays the system outage has caused online while they’re stuck waiting at airports.
Now @Delta is alerting passengers about the global computer outage on their website. Lines are growing #nbc4ny pic.twitter.com/Bzb38WAdCi
— Tracie Strahan (@tstrahan4NY) August 8, 2016
All Delta Airlines flights are grounded nationwide due to system outage. Here’s a look at Palm Beach Int. Airport. pic.twitter.com/nRq7ngLix0
— Ted White (@ted_whiteFLA) August 8, 2016
https://twitter.com/lexypoly/status/762604635576238080
thanks @Delta pic.twitter.com/1bRIyodjz1
— WDForty (@WDForty_) August 8, 2016
https://twitter.com/Darren80808/status/762603467156316160
2.5 hours spent in #Delta check in line at #Heathrow. 3 minutes to clear security. pic.twitter.com/rVIQi03fh2
— Mary SilvernaleShook (@silvershook) August 8, 2016
World wide outage grounds all @Delta flights. Boards at @KCIAirport show flights on time, but big delays likely pic.twitter.com/NCtQtS47df
— Matt Evans (@MattEvansKMBC) August 8, 2016
@Delta – even your app isn’t working to speed up this check in! This line still hasn’t moved after 15 minutes. pic.twitter.com/lu0JXX5xpn
— Matteo Ceurvels (@matteo_ceurvels) August 8, 2016
#TFW #Delta is grounded literally everywhere and chaos ensues at #SFO at 2AM pic.twitter.com/3v0IMDmYKU
— Mary Beth King (@MaryBethKing1) August 8, 2016
Due to the large-scale system outage, Delta is offering passengers impacted with “canceled or significantly delayed” flights from Aug. 8-12 a refund or a change to their tickets.
Update 8:10am CT, Aug. 8: Delta says it has resumed “limited departures” following the outage.
.@Delta ground stop has been lifted & limited departures resuming following power outage in ATL that impacted Delta computer systems (more)
— Delta News Hub (@DeltaNewsHub) August 8, 2016
H/T BuzzFeed