Lauren Castro
Lauren Castro is a reporter based in Austin, Texas.
‘I didn’t even know extra well done was a thing’: Restaurant manager says man ordered extra well-done steak, then complained it was overcooked
‘The worst complaints to deal with are always from men for some reason.’
On Dec 19, 2022 by Lauren Castro
‘Look how they threw my sh*t up in here’: Bath & Body Works customer claims most of her 18-candle order arrived damaged
‘Why are only some of them in boxes?!’
‘Happened at Best Buy all the time’: Target customer claims newly purchased iPad was actually a cement tile
‘I will not be leaving Target until I open something now.’
On Dec 16, 2022 by Lauren Castro
‘With a drive thru this would be hell’: Starbucks tests single-serve coffee brewers, sparking debate
‘It’s so much more convenient than what we use now.’
‘I really wasn’t expecting this’: Popular server on TikTok says he was fired after woman tried to fight him, table walked out without paying
‘It’s a blessing in disguise babe.’
On Dec 15, 2022 by Lauren Castro
‘It’s been making me sick this week!!’: Customers claim Costco bottled water ‘smells like dog’
‘What’s going on Costco??’
‘The f**k don’t you understand?’: Call center worker fired after accidentally unmuting and talking sh*t about customer
‘I would’ve just hung up after that.’
On Dec 14, 2022 by Lauren Castro
‘Then they get shocked when you put it on the table’: Retail worker shares customer pet peeve that happens at check-out
‘I used to spread the change out so they had a harder time picking it up.’
On Dec 13, 2022 by Lauren Castro
‘2 full-time direct deposits every Friday’: Remote employee says she has multiple work-from-home jobs
‘One deposit to invest. One deposit for bills.’
On Dec 8, 2022 by Lauren Castro
‘I’d rather tip them than the waiter’: Worker reveals the massive pile of unwashed dishes in restaurant kitchen
‘Hardest job in the food industry, most disrespected and under-appreciated.’
‘He didn’t ask me my age’: Customer says she automatically received a senior discount at Ross Dress for Less
‘Do I look 55 to you?’
On Nov 25, 2022 by Lauren Castro
‘Are these people not actually licensed therapists!?’ Woman says BetterHelp therapist was late to their session then tried to sell her her book
‘I told my BetterHelp therapist I was depressed and he said maybe it’s my time of the month.’
‘Babe that’s a lot to unload on your server’: Server says customer lashed out at her for ‘ruining her pregnancy announcement’
‘The whole entire table knows that she’s pregnant because you gave someone the wrong bill.’
On Nov 23, 2022 by Lauren Castro
‘What did the cone do to you!!?’: McDonald’s worker shares ‘abuse’ from customers that made her quit
‘Without even thinking, I grabbed the Sprite that should’ve been his and threw it at him.’
‘This place needs to be shut down’: TikToker calls out Catholic gelato shop’s strict dress code and prohibition of phone use
‘Actions which do not fit the norm of Christian behavior is not allowed.’
On Nov 22, 2022 by Lauren Castro
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