Nothing says “Mother’s Day” like a fresh bouquet of flowers, right?
That’s what customers of 1800flowers.com thought too, but they were disappointed to see that what they saw online and what showed up at Mom’s doorstep couldn’t have been further apart.
Plenty of other customers took to Twitter to complain about delayed orders, doubled charges, and more, sending the company’s customer service representatives into overdrive trying to correct the mistakes. But it seems most customers thought it was too little, too late, as the damage with their mothers and grandmothers had already been done.
Unfortunately, most of these folks should’ve seen this coming: #1800flowersfail isn’t a new hashtag, with little bursts of activity cropping up around other floral holidays like Valentine’s Day and Easter.
Maybe next year, the company can embrace the humor in the situation, like these Twitter users have.
Until then, consider this your annual reminder to shop local.
Photo via Quinn Dombrowsky/Flickr (CC BY SA 2.0)
