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Tech

Is your internet busted? Blame Amazon

Widespread 500 errors are putting the internet at a standstill.

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Phillip Tracy

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Amazon Web Services’ S3 hosting service appears to be causing a widespread internet outage, and people are losing it on Twitter.

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We first got word of the error from Drew Prindle, the emerging technologies editor at Digital Trends.

A number of people trying to access a range of websites are receiving a 500 error code.

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The outage is impacting a number of popular sites including the Harvard Business Review, Canva, and Razer. Amazon claims its S3 servers are “designed to deliver 99.999999999% durability.”

The online retailer and cloud-hosting giant released an update on its health dashboard:

Increased Error Rates

We’ve identified the issue as high error rates with S3 in US-EAST-1, which is also impacting applications and services dependent on S3. We are actively working on remediating the issue.

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We have reached out to Amazon Web Services and will update this article as we learn more.

Update 1:20pm CT, Feb. 28: According to Amazon’s status website, the issue is ongoing.

“We’re continuing to work to remediate the availability issues for Amazon S3 in US-EAST-1. AWS services and customer applications depending on S3 will continue to experience high error rates as we are actively working to remediate the errors in Amazon S3.”

Update 1:52pm CT, Feb. 28: Amazon repaired its health dashboard, so that it now shows which services are failing. The company thinks it knows the root cause of the issue, and is working to implement a solution.

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Update 3:03pm CT, Feb. 28: Amazon says it’s seeing signs that the S3 is recovering. It will continue to work on a fix and excepts to start seeing improved error rates within the hour.

Update 4:20pm CT, Feb. 28: Amazon has fully recovered all S3 operations. The Amazon S3 service is operating normally—and our national nightmare is over.

 
The Daily Dot