COSTCO CUSTOMER RETURNS COOKING PANS AFTER 1 YEAR BECAUSE THEY GOT 'SCRATCHED UP'

In a viral video TikToker Kayla (@kaylarahman01) takes viewers along to Costco. There, she tries to return scratched-up, used cooking pans.

“I was unsatisfied with these pans as the coating started peeling quickly,” Kayla explains in the caption. “So I tested Costco’s 100% guarantee return policy, and yes, it worked.”

Kayla shows her receipt, which proves she received a full refund. She even scored some new pans with the money they refunded.

In the comments section, viewers express their shock that Costco gladly took back well-loved pans—and many members didn’t know about the return policy. “So you’re saying the pan I just threw away I could’ve returned it?” one commenter asks.