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‘I can get all that for $30 at Walmart’: Customer says 7-Eleven employee charged him $79 for water, milk and 2 coolers

‘I’d turn around walk out and leave everything on the counter.’

Photo of Maya Wray

Maya Wray

Seven Eleven(l), Man looking over sunglasses(c), Price screen(r)

A humorous video posted to TikTok started a viral discussion about inflation and high convenience store prices after a customer revealed his nearly $80 bill during a trip to 7-Eleven. 

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According to the checkout screen in a May 20 video posted by ThomTheTroll (@tomthetroll), the store charged him $5.39 for a gallon of milk, $23.98 for two foam coolers, and $29.98 for two five-gallon water jugs.

Peering over the rims of a blue pair of sunglasses, Thom can be seen staring skeptically at the cashier, who waves when he flips the camera. “Sometimes I just be trolling the 711 guy tho,” he acknowledged in the video’s text overlay.

Though it is unclear from the video what it’s for, a fourth charge of $14.99 appeared on the total, which amounted to $79.69—an unbelievably high convenience store bill to some of the video’s 2.1 million viewers, who argued that the items should not have cost more than half that.

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Others found it unsurprising, pointing out that customers pay for convenience at places like 7-Eleven and that he should have gone to Walmart or another big-box store for lower prices on an item like the cooler. 

@tomthetroll 🤨711 Guy tryna scam me🤦‍♂️🤬 #711 #seveneleven #troll #trolling #trolled #gasstation #trolls #troller #200views ♬ Big Back Big Back thecincomedy – thecincomedy

Though Thom is notable for joking around with gas station employees on his TikTok page, many viewers were adamant that he had been scammed by the 7-Eleven for the prices he purportedly paid there. 

“That’s not a joke,” one said. “I can get all that for like $30 at Walmart down the road from a 7-11.”

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“I’d turn around walk out and leave everything on the counter,” another decided.

Other viewers wondered about the mysterious $14.99 charge, speculating that it belonged to the sunglasses Thom wore in the TikTok. 

Facing the pressures of inflation in 2024, convenience stores like 7-Eleven often focus on providing loyalty programs for customers to promote value over cost. For example, the 7REWARDS program offered by 7-Eleven lets users earn points in the app for each purchase they make, which can then be used as a cash substitute to spend on store items—a suggestion several viewers jokingly gave Thom. 

The Daily Dot reached out to ThomTheTroll via direct messages on TikTok and Instagram.

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