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Internet Culture

Wendy’s Twitter just made the social media own of the year

Wendy’s social media team is always fresh.

Photo of David Covucci

David Covucci

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Someone summon a search party for Twitter user @NHride, who has disappeared after a brand’s Twitter account rocked him all the way back to the pre-Industrial Revolution era. 

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Our online story begins with Wendy’s sending out an innocuous tweet about its hamburger patty motto, “Always fresh, never frozen.”

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Sure. Maybe that’s not entirely true. While you hope brands stick to their slogans with an unfailing intransigence, you know there’s absolutely an occasional slip-up. And whatever. It’s not your responsibility to call them out on it. 

Unless you are @NHride. He thought his fast food burger shouldn’t act with such impunity online. 

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As any good community manager would, Wendy’s initially handled the dig with restraint.

But @NHRide was just begging to be dunked on.  

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Wow. That is… vicious. 

Other Twitter users responded with unbridled enthusiasm. 

https://twitter.com/TotesMcGotes/status/816086312243445760

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While Wendy’s may have lost a customer, the fast food chain certainly gained a few more.

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Now that’s some brand management. As for @NHRide, he deleted his account. 

H/T @Nicole_Cliffe

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The Daily Dot